Store Policy

Customer Care

Return Policy

We want you to be happy with your purchase, so we offer a 30-day return policy for all items. To be eligible for a return, items must be:

In original condition, with all tags attached
Unworn and unwashed

To return an item, please follow these steps:

Contact us within 30 days of purchase to request a return authorization number (RMA).
Pack the item securely in a box or mailer.
Include a copy of your packing slip and the RMA number in the package.
Ship the item back to us at your own expense.

We will process your return within 5 business days of receiving it. If your return is approved, we will refund your original payment method.

Exceptions to our return policy:

Items marked as "Final Sale" are not eligible for return.
Gift cards are not eligible for return.
Items that are damaged or defective may be returned for a full refund or exchange.

If you have any questions about our return policy, please contact us at EverythingAshLLC@gmail.com

Privacy & Safety

Introduction

Everything Ash is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, mobile app, or services.

Information Collection

We collect the following types of personal information from you:

Information you provide to us: This includes information you provide when you create an account, sign up for a newsletter, or otherwise communicate with us. This information may include your name, email address, phone number, and mailing address.
Information we collect automatically: This includes information about your device, your internet connection, and your browsing activity on our Services. We collect this information using cookies and other tracking technologies.

Use of Personal Information

We use your personal information for the following purposes:

To provide and improve our Services
To communicate with you about our Services
To send you marketing and promotional communications, if you have consented to receive them
To comply with legal and regulatory requirements

Sharing of Personal Information

We do not sell or trade your personal information to third parties. We may share your personal information with third-party service providers who help us operate our Services. We will only share your personal information with these third-party service providers if we have your consent or if we are required to do so by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Using secure servers
Encrypting your personal information
Implementing firewalls and other security measures

Your Choices

You have the following choices regarding your personal information:

You can access and update your personal information by logging into your account.
You can unsubscribe from marketing and promotional communications by clicking on the "unsubscribe" link in any such communication.
You can request to delete your personal information by contacting us at EverythingAshLLC@gmail.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

If you have any questions about this Privacy Policy, please contact us at EverythingAshLLC@gmail.com

Payment Methods

Credit / Debit Cards
PAYPAL